![]() Microsoft is a family of individuals at a truly global company, united by a single mission.Ī data analyst is someone who draws meaningful information from data and data sources using data analysis tools. We don’t just value differences, we seek them out. We are seeking candidates who are passionate about technology and offer diverse perspectives. ![]() It is important to go through all application requirements in the Award Webpage (see Link below) before applying.The Microsoft Leap Apprentice Program is focused on sourcing and developing non-traditional talent.How to Apply for Microsoft Leap Apprenticeship Program: If you like being part of a global team, are passionate about technology and creative problem solving, and want to leave a mark bigger than yourself, we should talk. In fact, it’s the reason we’ve grown so fast. People who want to progress their career now and gain experience for tomorrow. We are looking for teammates who want to be part of the tech movement.Work with the biggest and best names in technology. Value of Microsoft Leap Apprenticeship Program: Knowledge of Microsoft Solutions such as Azure, Microsoft Dynamics, and M365 is an advantage.Passion for technology and learning is required.Excellent customer service skills are required.Proficiency in both written and spoken English is required.Must have completed the compulsory National Youth Service Corps programme.At least 6+ months of professional technical experience after degree completion are required, e.g., internship.Computer science/IT-related coursework is an advantage. A bachelor’s or HND degree is required, in any discipline.Maintain documentation for all cases, including queries, process steps, resolutions consistent with commitments, and prescribed protocols, always protecting confidential and sensitive information.Įligibility for Microsoft Leap Apprenticeship Program:.Collaborate and seek guidance from technical engineers, subject matter experts, and other team members to validate your approach, escalating to higher level technical support as needed.Manage the end-to-end customer case lifecycle to ensure incidents are resolved accurately and timely, proactively following up and engaging with the customer.Assign appropriate severity level, category, priority, and team to each incident.Serve as single point of contact for customers, gathering information needed to resolve cases, setting expectations, and delivering guidance on resolutions while a technical team works to resolve critical system issues.Not only is Leap launching new cohorts across the country and the globe, but it’s also re-launching the lives of countless individuals looking to make an impact. Whether it’s a stay-at-home parent interested in re-entering the workforce or someone who is ready for a ‘second act,’ the stories from current and former participants are truly inspiring. This apprenticeship program combines in-classroom learning with hands-on engineering projects, working on real teams and real products within our organization such as Azure, Xbox, Bing, and Office365. The program offers an immersive 16-week apprenticeship for those who have a base foundation of technical training. In 2015, we launched the Leap Program to introduce more people to work in the tech industry. We’re constantly looking for new ways to create unconventional entry points for talent and leverage the skills and experiences of talent from outside the traditional academic paths. As part of our Diversity, Equity & Inclusion drive, we are creating more opportunities for female engineers to launch their career through the LEAP Apprenticeship.Īt Microsoft, we know there are many pathways into the technology industry and into our organization. The Microsoft Leap Apprenticeship Programme’s mission is to recruit, develop and upskill unconventional talent for employability into the technology industry worldwide. We’re looking for women who are enthusiastic about tech and would like to build a career in the technology industry. About the Award: Microsoft Leap Apprenticeship Program is a global apprenticeship program designed to accelerate job-readiness for careers in technology.
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